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Chelsea Lamont has a goal of serving Asheboro, particularly in helping people hear well. Her Audiology of Asheboro office is located at  128 N. Park St. (Photo: Larry Penkava / Randolph Hub)

Chelsea Lamont just wants you to hear

ASHEBORO — Chelsea Lamont is here for you so you can hear for life.

That’s the motto of her Audiology of Asheboro, located since August, 2025 at 128 N. Park St.

Although she and her family live in Winston-Salem, Lamont has been working in Asheboro for eight years. “I worked for Dr. Ma next door,” she said. Dr. Brandon Ma is the specialist at Randolph Health Ear Nose & Throat.

A practicing doctor of audiology since 2011, Lamont has spent time during her career at a children’s hospital in Charlotte but more years in Winston-Salem.

She specializes in hearing aids and helping patients with hearing loss to improve their communication issues.

After working for other doctors, Lamont decided to open her own practice while still in close contact with Dr. Ma.

“I felt like there was a need in the community for personalized hearing care,” she said. “An opportunity presented itself last summer and we’ve slowly been opening up since August.

“By having a private practice, I can focus on community needs, get to know the patients and their families,” Lamont said. 

“Hearing loss is not just the person but how it affects them in their work and their social ramifications. Knowing the person and their family helps to address their individual needs.”

Wearing hearing aids has, for years, faced social stigmas. People didn’t like wearing devices on their ears and often were overwhelmed by unwanted background noise.

But things are changing, Lamont said.

“In my 15 years, the technology has been changing so quickly,” she said. “New users (of hearing aids) don’t have the same getting used to. There’s not as much stigma attached. You can see the effect on the quality of life by the change in technology.

“The biggest complaint (of wearing hearing aids) is background noise,” Lamont said. But changes created by research and development have made hearing aids “tremendously better and they’re able to use AI (artificial intelligence). The hearing aid has a computer chip with AI that offers more useful information. So you can hear a conversation and not a motor running.

“That’s just in the last two or three years.”

One hurdle Lamont has had with the hearing impaired is getting them to wear their hearing aids all the time so they can get used to them. That’s when she has to “address the problems so they can figure out how to get better.”

Lamont said she works with several hearing aid companies and is able to fit patients either in her office or with the company.

Audiology of Asheboro provides hearing tests, hearing aids, maintenance of the devices and custom hearing protection, such as earplugs for noisy working conditions.

One other factor points toward the use of hearing aids. Lamont said studies have shown that “hearing aids can slow cognitive decline. A hearing aid helps keep the brain active.”

Lamont was born in Pinehurst and grew up in Burlington before attending UNC-Chapel Hill, where she majored in communications. 

Asked how she fell into audiology, she said she had explored different courses, including communication disorders. That led her to realize, “I think I like this.”

She did her graduate studies at the University of South Alabama in Mobile and her internship at Wake Forest University Baptist Medical Center. 

She has a membership in the American Academy of Audiology and a Certificate of Clinical Competence from the American Speech-Hearing-Language Association.

It was in Winston-Salem where Lamont met her husband, Sean, who is from West Virginia and works in a pharmacy. They have a son, Graham, who is 5, and a daughter, Ellis Ann, who is 3.

“I’m lucky to have a lot of support already (in Asheboro),” said Lamont. “I still work closely with Dr. Ma and have relationships in Asheboro. 

“My goal is to offer service to the community.”